New to Backerkit?
Hereâs what you need to know!
âš Pledge for rewards youâd like to receive and help bring this project to life!
âš Anything beyond the initial goal will help unlock additional pins
âš If the goal is met by the end of the campaign, backers will receive a survey to select which pin(s) they would like~
âš You may cancel / edit your pledge any time before the end of the campaign
âš Once funded, the money will go toward production, fulfillment, and taxes. I cannot accept any refund requests or cancellations after the end of the campaign. Thank you for understanding!
Last updated: July 07, 2026 10:58
What is a pledge and how do I do it?
In this case pledging is kind of like a pre-order, but you only get charged/get your item if the project funding goal is met đ¤
âš Look for the reward tier that has the number of pins you want.
âš If there is not a reward tier that has what youâre looking for, select the closest one and add any additional items as add-ons :o) Pls reach out if you have any questions or need me to add any additional add-ons!
âš Once the campaign is over, youâll receive a survey where you can tell me which specific items youâd like to receive đââď¸
ă°ď¸ đ¨Please know that if the campaign doesnât reach the minimum goal, you will not be charged and will not receive any rewards or add-ons đ¨ă°ď¸
Last updated: July 07, 2026 10:58
Will everything go according to plan?
I have been doing regular commission and freelance work since 2018 and running and maintaining an Etsy shop since late 2020. This experience has made me very comfortable with shipping, production, and deadlines.
Nevertheless, this work has also taught me to prepare for the unexpected! Some minor hiccups that we might run into could include:
âš Manufacturing and shipping delays
âš Manufacturing errors: This could include incorrect colors, production delays, or unexpected amounts of defective pins.
Aside from delays, you should all be aware that pins are handmade products and may not look exactly how they appear on the screen. Colors differ from screen to screen, enamel paint colors are hand-mixed, and designs might have to endure minor alterations for production.
None of these factors should drastically alter the appearance of the actual pins from the original designs that you see. I will work closely with the factory to ensure the pins look great and plan to keep backers updated on any changes that might need to be made.
Because you are backing a project that has yet to be produced, you will be going along with me on the journey to get these things made; and I will keep you updated every step of the way!
Last updated: July 07, 2026 10:57
How are you being environmentally conscious during production and fulfillment?
âš Quality products
These products are high-quality and durable. I have worked with the manufacturers that I will be partnering with for this project many times and have always been impressed by the exceptional quality, craftsmanship, and longevity of their work c:
âš Re-used, or recyclable packing materials
Inevitably, there is waste associated with any project. I try my best to minimize waste by eliminating unnecessary packaging when mailing products to you, and reusing supplies wherever I can.
Ideally, all rewards will be shipped with materials from my ~extensive~ collection of used shipping materials; though it is likely that I will have ship many orders with new packing supplies. The shipping materials that I purchase are from EcoEnclose, a company in Colorado that manufactures its products in North America. EcoEnclose is aligned with eco-friendly education and shipping solutions, making it a company I am delighted to support. If you are curious, click here to learn more about the company: https://www.ecoenclose.com/about-us/; https://www.ecoenclose.com/resources; https://www.ecoenclose.com/glossary.
Last updated: July 07, 2026 10:59
What is BackerKit?
BackerKit is a service that crowdfunded project creators use to keep track of hundreds to tens of thousands of backersâfrom shipping details, pledge levels, preferences and quantities, whether they have paid or had their card declined, special notes, and everything in between!
The BackerKit software and support team is independent from the campaignâs project teamâBackerKit does not handle the actual reward shipping. For more information about the preparation or delivery status of your rewards, please check the project's updates page.
How does BackerKit work?
After the campaign ends, the project creator will send you an email with a unique link to your survey. You can check out a walkthrough of the process here.
I never received my invitation. How do I complete the survey?
The most common reasons for not receiving a survey email is that you may be checking an email inbox different from the email address you used to sign up with Kickstarter, Indiegogo or Tilt Pro account, or it may be caught in your spam filter.
Confirm that the email address you are searching matches the email address tied to your Kickstarter, Indiegogo, or Tilt Pro account. If that doesnât work, then try checking your spam, junk or promotions folders. You can also search for "backerkitâ in your inbox.
To resend the survey to yourself, visit the project page and input the email address associated with your Kickstarter, Indiegogo or Tilt Pro account.
How do I update my shipping address?
BackerKit allows you to update your shipping address until the shipping addresses are locked by the project creator. To update your address, go back to your BackerKit survey by inputting your email here.
When will my order be shipped, charged or locked?
That is handled directly by the project creator. BackerKit functions independently of the project itself, so we do not have control of their physical shipping timeline. If you want to check on the projectâs status, we recommend reading over the project's updates page.
I completed the survey, but haven't received my rewards yet. When will they arrive?
As BackerKit does not actually handle any rewards or shipping, the best way to stay updated on the shipping timeline would be to check out the project's updates page.